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The Baby Manual

Grow our engagement with First Time Parents

The Baby Show had experienced the effects of the pandemic and realised they needed to explore new engagement models to survive. 

We completed depth interviews and focus groups with over 36 new and expectant parents to uncover insights.

Insights were developed as strategic drivers to build out growth opportunities for the brand.

The Baby Manual came from the insight that parents just want a ‘manual’ to understand how they look after their baby. 

Everything from birth planning to feeding and sleep causes anxiety for first time parents, but every parent would need a unique manual.

The results

The Baby Manual was launched in May 2023 at The Baby Show NEC, gaining over 1,500 users in week one.

Hunch, uncovered the deep insights through a series of focus groups and depth interviews. Co-Created ‘The Baby Manual’ with the Baby Show team. After initial sign off, Hunch built the MVP and launched it with users within 6 months.

“The ultimate resource for parenting 

Highly recommend!

I downloaded SwattUp to access The Baby Manual and it’s been amazing! I’d highly recommend to anyone seeking reliable, expert advice on parenting. The Baby Manual offers a wealth of knowledge from experienced professionals, answering a wide range of questions with patience and understanding. I think what sets this platform apart is the sense of community it fosters. It’s not just about getting answers, it’s about connecting with others on the same journey. It’s a comforting and supportive environment.

Soooo refreshing to find!!

The Swattup app is super user-friendly and intuitive, making it easy for me to navigate and find the information I need. The ‘ask me your question’ feature is particularly impressive, providing direct access to expert
advice.

In short, Swattup and The Baby Manual have been valuable resources for me and navigating the world of parenting and I would 100% recommend!!”

Pioneering Unspoken Insights to Propel Your Brand Forward.

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